Outlook Cache

In Exchange and outlook environment, outlook provide cache to the sender who email to send to. Pros and Cons, Pors - easier for sender; Cons - what if we modified the email address/account?

One of our customer request on how to solve this issue. Below show the method manual delete the cache in Outlook:

1. Make sure that Outlook is closed.
2. Open My Computer. In C:\ or D:\ - depending where you install Windows, unders Documents and Settings, (Your User Name), Application Data, Microsoft, Outlook - Where (Your User Name) is specified, choose the folder with the same name as your log in.
3. Select and delete the file named Outlook.nk2- this is where the cache is stored.

Cheers