Friday, March 30

Outlook Cache

In Exchange and outlook environment, outlook provide cache to the sender who email to send to. Pros and Cons, Pors - easier for sender; Cons - what if we modified the email address/account?

One of our customer request on how to solve this issue. Below show the method manual delete the cache in Outlook:

1. Make sure that Outlook is closed.
2. Open My Computer. In C:\ or D:\ - depending where you install Windows, unders Documents and Settings, (Your User Name), Application Data, Microsoft, Outlook - Where (Your User Name) is specified, choose the folder with the same name as your log in.
3. Select and delete the file named Outlook.nk2- this is where the cache is stored.

Cheers

11 comments:

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WOW! thank you so much. this was great i have been using my bellsouth to reply because of the red X .i am not computer wise. i had to look up OWA... LOL before i could go on to the next line. but i got it and it was easy and it worked thanks

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